“We know how trying it is but to let people that just can’t receive any benefits or any additional benefits without calling to be able to get through to us.” Officials say you should call if it’s been more than four weeks since you filed your regular unemployment claim and haven’t received a check or heard from the OED. July 17, 2020 (Salem, Ore.)—Today the Oregon Employment Department, in partnership with Google, launched a new Pandemic Unemployment Assistance (PUA) online form that will make it easier for Oregonians to apply.The form will also allow the more than 100,000 mostly self-employed Oregonians who have applied for PUA to get their weekly benefit payments faster. Contact him at To date, 22,022 Oregonians have contracted the virus.SAN FRANCISCO (KRON) -- The World Health Organization has issued new guidance advising people to postpone routine dental cleanings amid the coronavirus pandemic.According to the WHO, all dental cleanings, oral health checkups and other preventative care should be delayed until coronavirus numbers in communities ease because dentists work in close proximity with patients for prolonged periods of time.
State senate bill 17-01 was passed in … The sheer volume of claims is still bogging down the process, especially for those stuck in the adjudication process which can take 12-16 weeks. “It’s taking a lot of time to work through the PUA applications; call volumes are incredibly high and we don’t expect them to decrease any time soon.”The coronavirus is also affecting the OED on a personal level: Gerstenfeld said since the beginning of April, seven employees have tested positive for COVID-19, including five in the past week in four different locations.Gerstenfeld said people don’t need to call the employment department if they were getting befefits and they suddenly stopped. Before that, those applications had to be manually handled by a claims staff member every week.According to department statistics, about 80,000 of the 106,000 applying for PUA benefits haven’t been paid, and 53,000 of those still need their claims entered into the system.“That was part of our attempt to really keep the phone lines open to those that can’t get any benefits to get through to us,” Gerstenfeld said.The department told those claimants to wait two weeks after submitting a weekly claim and not receiving benefits before contacting it at 503-370-5400 or 833-410-1004.The email from the department frustrated many who have been waiting months to receive anything.More than 325,000 people have been paid unemployment benefits in Oregon out of over 525,000 who have applied, according to Oregon Employment Department statistics.That leaves a backlog of 200,000 still seeking to be paid.“In the past two weeks, they’ve made it even harder to get benefits, canceling the second route in via that phone number and asking people to stop calling, and to slow down the approval process taking it away from the specialists to another group,” said Doug Cody, a self-employed photographer from Eugene.Gerstenfeld said the “Contact Us” page launched on the department’s website has allowed it to triage unemployment claims by those seeking benefits from the oldest dates, but many of the older claims still have issues that need to be resolved before they can be paid.The department’s phone system crashed Tuesday after an upgrade designed to increase capacity, but that was fixed by Wednesday.“Our teams were working with our vendors throughout the day and throughout the night,” Gerstenfeld said.The $600 weekly claim addition is set to expire Saturday unless the government approves a new aid package.© 2020 www.statesmanjournal.com.
On August 5, 2020, the U.S. Department of Labor issued new guidance on how states can define "gross earnings" for weekly Pandemic Unemployment Assistance (PUA) claims.
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